COVID-19 Guest Information
BEFORE YOU ARRIVE
Health and Safety Guidelines
The following guidelines are for lodging providers (‘Hosts’) and guests, based on guidance from the World Health Organization and the US Centers for Disease Control. You should also continue to monitor government travel advisories and follow local and national guidelines.
These measures cannot eliminate all risk. Especially if you are in a higher risk category, we recommend obtaining professional guidance and taking extra precautions.
1) Don’t travel or host if you’ve recently been exposed to or have symptoms of COVID-19
All Hosts, (including persons associated with the Hosts who may be present at the lodging unit before or during a stay) should not enter the unit or interact with the Guests, and Guests should not check into a unit, if any of the following are true:
- They are actively infected or have tested positive with COVID-19 in the past 30 days
- They suspect they are sick or have been exposed and are awaiting test results to confirm or deny a diagnosis of COVID-19
- They are showing symptoms or are concerned about possible infection of COVID-19
- They within the last 14 days have had close contact with an individual confirmed or suspected to be infected with COVID-19
2) Follow social-distancing guidelines
During the entire stay, Guests and Hosts should maintain distance from each other as recommended by the relevant regulatory authorities, (e.g., 6 feet). Avoid direct physical contact, with greetings always being without contact.
3) Wear a mask
If Hosts and Guests must interact or if there is a shared common area accessible to individuals outside of the Guest party, all should wear protective face coverings at all times.
4) Wash your hands regularly
Be sure to wash your hands often, especially if you’re in contact with people in the Guest party and are touching surfaces and utensils in a shared space or a common area. Wash your hands properly with soap and water for at least 20 seconds. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol, coating your hands and rubbing them together until they feel dry.
How does the HOSTS for HOSPITALS’s lodging service differ from other hospital-related lodging?
Who are the ‘Hosts’ providing lodging?
What services do the ‘Hosts’ provide?
For which medical facilities does HOSTS for HOSPITALS provide its lodging services?
How close is lodging to the hospitals?
Who may be a Guest?
Do Guests pay for this service?
What is the process for applying to be a Guest?
What is involved in the Guest screening process?
Before lodging will be offered, Guests must meet CDC health and safety safety guidelines by submitting an online ‘guest liability release’ form attesting to their meeting such guidelines. Additionally, a personal character reference is required for each Guest age 18 and above. This reference person is usually a physician or other health care provider from the Guest’s home community. The reference is to affirm that the Guest is considerate, reliable, responsible and able to manage independently at the lodging-property. The rule of thumb is: would I invite this person to stay in my own home?
How soon are Guests placed once the application/ referral process is completed?
Placement is made on a first-come-first served basis, so Guests should apply as soon as they have a sense of about when they will be arriving. Once the referral process is complete, the Private-Setting Housing Network is immediately reviewed for a lodging-property where the Guests’ needs may best be met. Ideally there will be at least a number of days between when the application is submitted and when the lodging would begin, especially as time is needed to be able to reach the person(s) providing the personal character reference(s) for the GuestI(s). Once it is confirmed that a lodging property is available, the Guests are contacted with the Host’s name and own contact information.
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